Degraded API performance
Incident Report for Lumanu
Postmortem

There was a DDoS attack on the us-east-1 region of our API provider starting at 17:57 UTC. It was mitigated successfully within 30 minutes. During that time, front-end API calls may have timed out or returned errors. This may have caused certain operations in the web application to fail. Users can retry these operations now and they should succeed.

In addition, 5 event handlers related to payment processing and notifications failed since they could not make API calls. These were re-issued manually and executed successfully.

Posted Nov 26, 2024 - 10:47 PST

Resolved
Our API host suffered a DDoS attack that caused calls to take longer to execute or error out.
Posted Nov 26, 2024 - 10:28 PST
This incident affected: Lumau web application (API server).